SCHOLAR + MENTOR HELP CENTER
Every Adventure comes with questions. We’re here to help you find the answers. 💛
Whether you’re choosing an Adventure, finding the right Learning Path, understanding how everything works or looking for a little guidance along the way, you’re in the right place.
Explore. Find your answer. Keep the Adventure moving. 🌈✨
✨WHAT CAN WE HELP YOU WITH?💡
Choose a topic below to find answers, guidance and everything you need to keep your Adventure moving. 🌈
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🌈 New Here? Start Your Adventure
Welcome! We’re happy you found us. 💛
There’s no perfect place to begin. Start with what brought you here.
Looking for hands on play? Explore our Adventure Kits. Want learning woven into the experience? Choose a Learning Adventure. Have a Scholar who loves making, building and creating? Visit Create & Play.
Follow their curiosity. We’ll help with the rest. 🌈✨
🛍️ Choosing an Adventure Kit
Start with what your Scholar already loves. 👀
Mermaids, unicorns, butterflies, space and construction each open the door to a different experience.
Our kits also come in different sizes, so think about how your Scholar likes to play, how immersive you want the experience to be and what fits your budget.
Adventure Kits are complete on their own. Learning can always be added separately when you’re ready.
Choose the one they’ll be excited to explore. ✨
🌎 Exploring the Altruism Universe
Want to see what’s beyond the product photos? 🌎
Step inside each world to explore its places, characters, story and imagery before you choose.
Visit Mysteria Isles, Skylands, Blossom Hollow, Cosmic Skies or Altruism HQ and see which one captures your Scholar’s imagination.
Sometimes you just have to see the world to know where you belong. 🌈
💡 Choosing a Learning Adventure
Choose the learning first. Then make it magical. 💡
Start by selecting the Learning Adventure that best fits your Scholar’s current skills, confidence and independence.
Then choose the world they want to experience it through.
The skills stay on track while the theme brings them to life through stories, activities, discovery and creativity.
Same growth. A world they’re excited to enter. ✨
🔎 Discover or 🧭 Explore?
Age is a guide. Readiness helps you choose. 💛
Discover I | Ages 3–5
A gentle beginning with more Mentor guidance, foundational skills, storytelling, creativity and hands on practice.
Discover II | Ages 4–6
For Scholars ready to build on those foundations with more practice, emerging literacy, problem solving and growing independence.
Explore I | Ages 5–7
Deeper reading, writing, math, investigation and creative projects with increasing independence.
Explore II | Ages 7–9
More complex thinking, written expression, investigations, projects, reflection and independent problem solving.
The ages overlap intentionally. Look at what your Scholar is ready for right now, then Choose Your Learning Adventure.
Meet them where they are. Grow from there. ✨
📖 READ + 3 for Scholars
A simple rhythm Scholars can grow with. 📖✨
Each learning day begins with READ, bringing the Adventure to life through story, characters and imagination.
Then your Scholar completes 3 meaningful learning experiences designed to help them explore, practice and apply what they’re learning.
Those experiences may include reading, writing, math, investigation, creativity, sensory learning, problem solving or hands on activities depending on their Learning Path.
The goal isn’t to rush through more work. It’s to give each day purpose, variety and a rhythm Scholars can recognize.
READ the Adventure. Explore it in 3 ways. 🌈✨
💛 3•3•3 for Mentors
You’re here to guide, not take over. 💛
3•3•3 gives Mentors a simple rhythm for supporting the experience while leaving room for Scholars to think, try, question and grow independently.
You don’t need to know every answer or turn every moment into a lesson.
Be present. Ask good questions. Encourage the process.
Guide them. Trust them. Grow with them. ✨
🎨 Create & Play
Give them the tools. Let them decide what happens next. 🎨
Create & Play is built around open ended creativity, sensory exploration, making, building and experimenting.
There isn’t one finished project everyone is supposed to copy.
They can follow an idea, change it, make a mess, start again and create something completely unexpected.
We curate the possibilities. They make them their own. 🌈
🔄 Subscriptions + Renewals
Want to keep the experience growing? 🔄
Learning Adventures renew every three months, bringing the next part of your Scholar’s selected path and world.
Create & Play Monthly renews each month with fresh creative possibilities.
Subscriptions continue automatically until paused or canceled and can be managed through your customer account.
No starting over. Just more to explore. ✨
📦 Orders, Processing + Shipping
Your order is being prepared with care. 📦💛
Processing time depends on the product you purchase. Some items are ready sooner, while larger curated Adventures require additional preparation.
The current timeframe will always be listed with the product details.
Once your order ships, you’ll receive tracking information so you can follow it to your door.
Need an update? We’re here to help.💛
💬 Need More Help?
Still not sure? Come talk to us. 💬
Maybe you’re stuck between two Adventures. Maybe you’re unsure which Learning Path fits. Or maybe your question simply isn’t answered here.
Reach out and tell us what you need.
We’ll help you find the answer without making it complicated. 💛
Come curious. Leave confident. ✨